I have worked with some of the best known names in the industry, on a wide variety of projects. Whether you are a hotel, bar, restaurant, event company or contract caterer I can show you how to improve your business performance. As a hotel and hospitality marketing consultant I am there to help your business succeed. I know that marketing, sales and the customer’s experience are the keystones to delivering good performance, and profit. Sadly marketing is often left to inexperienced staff, or assigned to the sales team, who equally don’t know what to do with it. I can steer your business performance from mediocre to outstanding. Want to know more about my hotel and hospitality marketing consultant services can help you call 01442 244654.
Why use a hotel and hospitality consultant?
Generally it’s because you don’y have the in-house knowledge and resources to do what you need. As a hotel and hospitality consultant I bring that something extra:
- I can stand back and look at your business objectively, see things from a different perspective.
- As an independent and non-political resource I can influence and manage change in a way that may be difficult for your existing teams.
- As an independent hotel and hospitality consultant, I have no additional service to sell and no allegiances to any suppliers.
- Experience from inside and outside the industry which gives me a wider perspective.
- I can harness skills from across the business and involve and engage every department. In my experience a holistic and encompassing approach creates impactful, successful and lasting change.
Perhaps you are not sure what you need to do to improve the bottom line, that’s fine I can help you. Perhaps you know you have a challenge but can’t pinpoint the specific problem. Often, it isn’t just one thing, but a combination of changes and a package of improvements that make a marked difference to your revenue and profit.
Hotel Openings and Hotel Relaunches
As a hotel and hospitality marketing consultant I can ensure your hotel opening or hotel re-launch is a resounding success. Here is what a happy client had to say
“Any hotel that has been closed for a year has a lot of work to do but one that was devastated by fire needs to rebuild local PR and business confidence. In just six weeks Ursuline helped us put together a sales and marketing plan that ensured we opened with style and acclaim. We were the talk of the business and leisure community and were featured extensively in the local media. All this activity helped to ensure that we quickly rebuilt our client base and delivered against our own and the companies’ expectations. Ursuline’s own personal style and infectious energy ensured she bonded with the team and became a valuable member of the opening crew.”
Laura Roberts, General Manager – Holiday Inn Fareham
An Experienced Hotel and Hospitality Marketing Consultant
It’s not the size of your business that matters. I’m equally at home with a large chain or a small independent.
I have 15 years of hotel and hospitality marketing consultant experience, 20 years of hospitality experience and 25 years of marketing experience. Prior to consulting I held the roles of Marketing Director and Commercial Development Director for Hilton Hotels U.K. & Ireland, responsible for a portfolio of 43 properties. So as a hotel and hospitality marketing consultant I am the real deal. Here’s what a client had to say about my hotel and hospitality marketing consultancy services.
“Ursuline is not only a subject expert on hotel marketing but manages to balance her astute commercial thinking and deadline orientation with a collaborative and supportive consultancy style. A natural communicator, she is a sound planner and project manager, keeping all stakeholders informed and engaged to acheive great results. Working with Ursuline is productive, inspiring and very enjoyable.”
Previously – VP Global Marketing InterContinental Hotels & Resorts
Now – Head of Advertising Sales Propositions, BBC Global News at BBC Worldwide
Think I could help you then just call 01442 244654 for an introductory chat. There’s no obligation to buy the discussion is FREE. I am based in Hertfordshire and operate in the London, Buckinghamshire, Oxfordshire, Cambridgeshire and Bedfordshire areas.