Training

Training and Development is at the heart of every successful business, investing in your employees is an investment in your business. Reduced:stress;staff churn;recruitment costs and sickness levels are all good reasons why you should invest in employee training. We specialise in marketing, sales and soft skills training and can offer the following training and development services.

  • Training Strategy-we can work with you to develop a training strategy and training plan for your business.
  • Outsourced training-you can outsource your training and development to us leaving you free to run your business.
  • Bespoke Training-we can develop bespoke training based on your specific requirements and deliver it to your teams.
  • Update training material-we can work with your existing training material to review, update and add value.
  • NLP (Neuro Linguistic Programming)Training-we can add a different dimension to training using the latest NLP techniques.
  • Train the trainer-we can develop training programmes and then train your trainers to deliver. You retain the knowledge and the skill set.

All of our training and development is highly interactive and seeks to address the needs of the individual. People learn best through experience and we offer training in a reassuring and supportive manner. We can work with you in whatever way you choose, to develop employees on a one to one basis, as a team, a department or an organisation.

Insight: It’s not always intelligence that dictates the way people compute and understand information; it’s the way it is communicated.

We offer three types of structured training:

Hospitality Training

We have trained extensively in the hospitality sector and specialise in skills and competency training in the following areas

  • Marketing
  • Sales
  • Conference and Banqueting Sales and Operations
  • Revenue Management and Development
  • Customer Service
  • Corporate Image

It’s easy to assume that because someone doesn’t want to do something they are being difficult. We have often found that it’s because they don’t know how to do it and are either embarrassed or too afraid to ask for help. We can give them the theory, process, knowledge and confidence to do it.

Leadership and Management Training

At the heart of every great leader is ‘communication and people skills’. These soft skills are a pre-requisite for most jobs these days, however, for many people they are not innate and need to be developed and trained.

Soft skills training

Soft skills training is invaluable at all levels of an organisation and for anybody wishing to climb the corporate ladder. Particularly valuable for customer facing teams and management teams. Soft skills training will develop your employees personal effectiveness, confidence and self esteem.
 

Public Courses

Have a specific training need or only need to train one person then why not choose one of public courses, see our Events page.

Unlock Your Training and Development Potential 01442 244654